We are application developers based in Bristol.
We have been providing independent technical solutions to contact centres and other companies since 2001.
We support and maintain our own cloud-based applications on a LAMP stack. Over the last decade or so, we've helped many customers with their contact centre and IVR challenges. Today we focus primarily on helping our customers improve the services they provide via our surveying and feedback management solutions.
With our market-leading, survey offering, we provide automated IVR, Voice of the Customer and Voice of the Employee telephone surveys, web surveys and SMS surveys. Our unified online reporting means you can analyse, and crucially act upon the feedback you collect.
Our UK-based transcribers provide a bespoke, multi-lingual transcription service at a competitive price. The audio is edited for sense and we take the time to learn about each specific project to ensure accuracy and relevance.